General terms and conditions

These conditions of sale are concluded on the one hand by NEOTRON SA, having the VAT number BE 0403.135.067, and whose registered office is located rue Faider 1C in 1060 Brussels, hereinafter referred to as "the seller" and on the other hand, by any natural or legal person wishing to make a purchase in store or via the "Seller" website, hereinafter referred to as "the buyer".

Object

These conditions of sale aim to define the contractual relationship between the Seller and the buyer and the conditions applicable to any purchase made through the Seller's merchant site, whether the buyer is a professional or a consumer.

The acquisition of a good or a service through this site implies unreserved acceptance by the purchaser of these conditions of sale.

These conditions of sale shall prevail over all other general or special conditions not expressly approved by the Seller.

The Seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in effect on the date of the order by the buyer and accepted by the latter if they are other than those displayed in the store or on the "seller" site.

Characteristics of the goods and services offered

The products and services offered are those listed in the catalog published on the Seller's website.

These products and services are offered while stocks last.

Each product is accompanied by a description established by the supplier.

The photographs in the catalog are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors.

Prices

The prices appearing in the catalog are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services.

The Seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be applicable, except for tobacco products which have undergone a price change between the order and the preparation, a adjustment will be made in relation to the strip price, to the tariff value, equal to the payment.

The prices indicated do not include the costs of order processing, transport and delivery as long as they take place in the geographical areas provided below.

Geographical area

The online sale of the products and services presented on the site is accessible to the whole world.

- ** THE SALE OF TOBACCO AND ALCOHOL IS NATIONAL- AND STRICTLY RESERVED FOR OVER 18 YEARS OLD, ALL PERSONS CHECKING THE BOX OF THE CONDITIONS DECLARE TO BE OF THE REQUIRED AGE AND MAKE PURCHASES FOR EXCLUSIVELY PERSONAL USE.

All our tobacco products come from the official Belgian network with all taxes and excise paid.

All our alcohol products come from the official Belgian network with all taxes and excise paid.

"The Seller" declines all responsibility in the event of seizure or fine.

All sales are made from the store.

Orders

The buyer, who wishes to buy a product or a service, must:

• complete the identification form on which he will indicate all the requested contact details or give his customer identification if he has one;

• complete the online order form giving all the references of the products or services chosen;

• validate his order after checking it;

• make the payment under the conditions provided;

• confirm their order and payment.

Confirmation of the order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by email confirmation of the recorded order.

Withdrawal

Buyers, non-professional individuals, have a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or refund without penalty, with the exception of return costs and for as long as the products and packaging are in perfect condition.

Payment terms

The price is payable when ordering.

Payments will be made online by credit card or offline by bank transfer and in store by credit card or cash.

Online payments will be made through the secure system which uses MOLLIE's SSL protocol (Secure Socket Layer) so that the information transmitted is encrypted by software and that no third party can read it during transport. sure